- If there is a need to cancel your order, please contact Sentiments right away.
- If your final approval has not been received and your project has not gone into production, you are responsible for your deposit and any materials that have been purchased.
- If your project has gone into the production process you are responsible for the entire amount.
- Because of the personalization of our custom stationery, orders are non-refundable, without exception.
- Every effort is made to assure your satisfaction.
- If there is an error on the part of Sentiments you have to contact us within 48 hours from receiving/collecting your order, we will do our best to correct the problem.